Tank & Bore Water Safety Assessment

Know What’s in the Water Your Family Drinks

When your home relies on tank, rainwater or bore water, it can be difficult to know whether anything needs attention.

The water may look clear and taste normal, but that does not tell you everything that may be present or whether treatment is necessary.

The Tank & Bore Water Safety Assessment gives you clear, professional answers.

Your water is tested by an accredited laboratory across 21 microbiological, chemical, mineral and general water-quality parameters. You receive the original laboratory results plus a personalised, plain-English Water Safety Report explaining:

• What was found
• Whether anything requires attention
• What the results mean for your household
• What to do next, if anything

No home test strips. No unexplained laboratory numbers. No guessing which treatment system you need.

Choose Your Assessment

Nationwide Mail-In Assessment $545 including GST

Available throughout New Zealand.

We send the complete laboratory sampling kit to your property. You collect the water using the supplied bottles and instructions, then return the samples using the included prepaid courier service.

Your assessment includes:

• Laboratory sampling bottles
• Clear collection instructions
• Nationwide delivery
• Prepaid return courier
• Accredited laboratory analysis across 21 parameters
• E. coli testing
• Original laboratory report
• Personalised Water Safety Report
• Plain-English explanation of the findings
• Tailored recommendations
• Ongoing phone and email support about your results
• 10% off a recommended Filtration Station solution purchased within 30 days

Select Nationwide Mail-In Assessment — $545

Auckland Complete In-Home Assessment $795 including GST

Available throughout the Auckland region.

A trained water-filtration installer visits your property and professionally collects the required water samples.

Where relevant, the installer may also photograph your tank, bore, pump, filters or UV system. This gives us additional context when reviewing your laboratory results and preparing your recommendations.

Your assessment includes:

• In-home appointment across Auckland
• Professional sample collection
• Relevant photographs of the existing water setup
• Sample handling and laboratory delivery
• Accredited laboratory analysis across 21 parameters
• E. coli testing
• Original laboratory report
• Personalised Water Safety Report
• Plain-English explanation of the findings
• Property-specific recommendations
• Ongoing phone and email support about your results
• 10% off the complete recommended Filtration Station solution purchased within 30 days

Select Auckland Complete In-Home Assessment — $795

Professional Laboratory Analysis not Home Test Strips

This is not a basic home test kit where you match colours on a strip and try to interpret the results yourself.

Your water is professionally analysed across 21 parameters covering microbiological contamination, metals, minerals, major ions and general water quality.

What the laboratory tests

Microbiological

• E. coli

Metals and health-related indicators

• Arsenic
• Lead
• Nitrate
• Boron
• Copper
• Manganese
• Zinc
• Iron

Minerals and major ions

• Calcium
• Magnesium
• Sodium
• Potassium
• Chloride
• Sulphate
• Alkalinity
• Hardness

General water-quality indicators

• pH
• Conductivity
• Total dissolved solids
• Turbidity

These results can help identify findings associated with bacterial contamination, groundwater conditions, corrosion, staining, scale, taste, saltwater intrusion and treatment performance.

Your Plain-English Water Safety Report

A laboratory report gives you data.

Your Water Safety Report helps you understand what that data means for your home.

It explains:

• What the laboratory found
• Which findings require attention
• How results compare with applicable laboratory reference values
• What unusual results mean in everyday language
• Whether the findings may affect drinking-water quality
• Whether they may contribute to taste, staining, scale or corrosion
• Whether filtration, disinfection or UV treatment should be considered
• What action is recommended
• What you do not need to spend money on

Not every parameter has one simple pass-or-fail threshold.

Where an applicable reference value is provided, we will explain how your result compares. Parameters used to understand mineral balance, general water quality or treatment requirements will be explained separately.

Honest Recommendations Based on Your Results

The purpose of the assessment is to give you a clear answer not to pressure you into buying equipment.

Your report may conclude that:

• No treatment is currently recommended
• Maintenance or a minor correction may be appropriate
• Filtration, disinfection or UV treatment should be considered

If the results do not support installing a treatment system, we will tell you.

If treatment is recommended, we will explain why and outline the most appropriate solution for your water.

The Clear Action Guarantee

You should never pay for professional testing and still be left wondering what the results mean.

If anything in your Water Safety Report is unclear, contact us by phone or email with as many questions as needed.

We will continue helping you understand your laboratory findings and recommended next steps at no additional cost.

The Clear Action Guarantee applies to questions relating to your supplied laboratory results, Water Safety Report and recommendations.

Save 10% on Your Recommended Solution

When your results indicate that treatment is appropriate, you will receive 10% off the Filtration Station solution recommended in your Water Safety Report when purchased within 30 days.

For Auckland customers, the discount can apply to the complete equipment and installation package supplied by Filtration Station.

For customers outside Auckland, the discount applies to recommended equipment purchased from Filtration Station. Installation can then be arranged with a suitable local tradesperson.

There is no maximum discount and no obligation to purchase treatment equipment.

If no treatment is recommended, that is a successful result too.

How the Nationwide Assessment Works

1. Order online

Select the Nationwide Mail-In Assessment and complete payment at checkout.

2. Receive your sampling kit

We send the required laboratory bottles and collection instructions to your property.

3. Collect and return your samples

Collect the water as instructed and return it using the included prepaid courier service.

4. Laboratory analysis

Your samples are delivered to the accredited laboratory for professional testing.

5. Receive clear answers

You receive the original laboratory results and your personalised Water Safety Report.

Results are typically delivered within 7–10 business days after the laboratory receives your samples.

How the Auckland Assessment Works

1. Order online

Select the Auckland Complete In-Home Assessment and complete payment at checkout.

2. Arrange your appointment

We contact you to organise a suitable time for the property visit.

3. We collect the samples

A trained installer visits your property, professionally collects the water and takes relevant photographs of the existing setup.

4. Laboratory analysis

We manage the sample handling and delivery to the accredited laboratory.

5. Receive your report

You receive the original laboratory results, your plain-English Water Safety Report and tailored recommendations.

Results are typically delivered within 7–10 business days after the laboratory receives your samples.

Who This Assessment Is For

The Tank & Bore Water Safety Assessment is designed for homeowners who:

• Live on a rural or lifestyle property
• Use tank, rainwater or bore water
• Want clearer information about the water their family drinks
• Do not currently have a treatment system
• Are unsure whether filtration or UV treatment is necessary
• Want to test before investing in equipment
• Prefer laboratory analysis over home test strips
• Want honest recommendations based on evidence

Why Choose Filtration Station?

Filtration Station has more than 450 Google reviews and practical experience supplying and installing household water-treatment systems.

Your results are reviewed by people who understand tank, bore, pump, filtration and UV systems.

We do not simply forward you a page of unexplained laboratory numbers.

We help you understand what was found, what it means and what to do next.

Frequently Asked Questions

Is this the same as a home water-testing kit?

No.

Home test strips generally cover a limited number of measurements and require you to interpret the readings yourself.

This assessment uses laboratory analysis across 21 parameters and includes the original laboratory report, a personalised Water Safety Report and ongoing support.

Does the assessment include E. coli testing?

Yes. E. coli is included in the 21-parameter laboratory panel..

Will every result receive a pass or fail?

Where an applicable laboratory reference value exists, your Water Safety Report will explain how the result compares.

Some parameters are used to understand mineral balance, hardness, corrosion or treatment requirements and do not have one universal pass-or-fail threshold.

Will you try to sell me a filtration system?

Our recommendations depend on what the results show.

We may recommend no treatment, a maintenance correction or a filtration, disinfection or UV solution.

We will tell you what the evidence supports including when you do not need to buy anything.

How long do the results take?

Results and recommendations are typically delivered within 7–10 business days after the laboratory receives your samples.

We will keep you updated if laboratory processing takes longer.

Can this assessment be used for formal compliance purposes?

This assessment is designed primarily to help homeowners understand their household water and make informed treatment decisions.

Contact Filtration Station before ordering when testing is required for legal, regulatory, commercial, consent or formal compliance purposes so the required testing scope and documentation can be confirmed.